Roomzzz Newcastle City

All aspects of accommodation very clean. Excellent, towels - good size and soft. Very good shower - spacious and good pressure. Comfortable bed. Well appointed kitchen; large fridge; good size rubbish bin with a strong liner! Good supply of crockery, utensils and pans. Dishwasher a real bonus. Fabulous croissants; fresh every morning. Coffee/tea machine available all day.

The room had every facility that was advertised and was immaculately clean. The location was very convenient for the station with handy access to the quayside by way of the steps. We liked the coffee and buttery croissants for breakfast and coffee available at any time and the ability to cook or warm up meals. The staff were all pleasant, especially the girl who was mostly on reception during our stay who went out of her way to be friendly and helpful when us old fogies couldn't work the lights or the microwave!-we wish we had asked her name. We were very impressed and would certainly recommend Roomzzz.

The property is a short walk from the station, located out of the way of the hubbub. Everything from the decor and vibe of the hotel is fab, and well maintained. Behind reception is a little shop/wall stocked with essentials, across the room there is a free 24hr coffee machine with a seating area that has croissants on a morning (gluten free or vegan available upon request + soya milk upon request). Our bedroom was perfect for what we needed. Great shower, heated floor in the bathroom, kitchen was well equipped for my morning sausage sarnie (although you will need to remember things like oil, salt & pepper). The bed was large and there was a sofa and a table + chairs.

The room was very well furnished and comfortable, the kitchen area was well equipped, the staff were all very pleasant and helpful, the property was quiet throughout our stay and the croissants and hot drinks available in the lounge area in the morning were good. Being able to leave our bags until noon, after checking out, was appreciated. The quiet location less than ten minutes' walk from the central railway station is ideal.

Everything. We were surprise guests due to the recent storm and our trains being cancelled. We had also just got of the ferry from Amsterdam so we were shattered. The hotel people were so welcoming, gave us a coffee and croissant and a beautiful room. It was also easy to extend our stay too. We can't thank you enough. Wonderful hotel and exceptional beautiful people. We are home now and will recommend your kindness and gorgeous hotel to everyone. Thank you. The bathroom floor heating was amazing.